Introduction & Overview
Shree Ram Infotech ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal data of visitors, clients, and partners.
This Privacy Policy outlines our practices regarding data collection, usage, processing, storage, and disclosure when you visit our website, use our software solutions, or engage our IT services. By accessing our services or submitting information through our portal, you acknowledge the terms outlined herein.
Information We Collect
We collect personal information that you provide directly to us through forms and interactions, as well as operational data gathered automatically through your use of our digital platforms:
Personal Identification Data
Full name, business email address, phone number, company name, designation, and physical address submitted through contact forms, project questionnaires, or career applications.
Project & Technical Inquiries
Details regarding your technology requirements, system architecture preferences, budget expectations, project scope, and functional specifications.
Log & Usage Information
IP addresses, browser types, operating systems, referring URLs, access timestamps, duration of sessions, pages visited, and hardware device identifiers.
Cookies & Tracking Technologies
Session tokens, security identifiers, and analytical tags used to measure website traffic, monitor page performance, and enhance user navigation.
Legal Basis & How We Use Your Information
We process your personal information strictly for lawful, legitimate business purposes and contract fulfillment, including:
- Delivering IT services, consulting, enterprise web development, mobile application development, cloud engineering, and DevOps support.
- Responding to project inquiries, generating commercial proposals, scoping architectures, and managing client customer support.
- Managing invoicing, billing schedules, accounting records, contract administration, and client onboarding workflows.
- Ensuring website stability, Core Web Vitals optimization, cybersecurity monitoring, threat mitigation, and fraud prevention.
- Fulfilling statutory, regulatory, and legal compliance obligations under applicable data protection and taxation laws.
International Data Transfers & Security
We implement robust administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, alteration, or misuse.
These defenses include automated TLS/SSL encryption, continuous firewall inspection, restricted role-based database access, and cryptographic key rotation.
Where personal information is transferred across international jurisdictions, appropriate standard contractual clauses (SCCs) and verified data transfer safeguards are maintained to guarantee equivalent protection levels.
Data Retention
We retain your personal data only as long as reasonably necessary to fulfill the purposes set out in this policy, support ongoing client engagements, resolve disputes, and comply with legal, tax, and accounting requirements.
Inquiry records from prospective clients that do not lead to an active contract are routinely purged or anonymized after eighteen (18) months, unless requested sooner.
Your Data Protection Rights
Depending on your jurisdiction and applicable data protection statutes, you are entitled to exercise the following fundamental rights regarding your data:
- Right of Access: Request a verified copy of all personal data held about you by Shree Ram Infotech.
- Right to Rectification: Request prompt correction of inaccurate, incomplete, or outdated records.
- Right to Erasure ('Right to be Forgotten'): Request deletion of your personal records where no overriding legal or contractual requirement necessitates retention.
- Right to Restrict or Object: Restrict specific processing pipelines or object to processing based on legitimate company interests.
- Right to Withdraw Consent: Revoke previously granted consent at any time without impacting the lawfulness of prior processing.
Privacy Policy Updates
We reserve the right to amend this Privacy Policy periodically to reflect technological advancements, operational changes, or new regulatory standards.
Any modifications will be posted directly to this page with an updated 'Last Updated' date. We encourage regular review of this page to stay informed about our data handling protocols.
Contact & Grievance Information
For questions, notices, data rights requests under the DPDP Act or GDPR, or formal grievance redressal regarding these policies, please reach out to us:
3rd Floor, Paradise SquareNear Sardar Patel Institute Road, KaliyabidBhavnagar - 364002, Gujarat, India